Delivering the most advanced IT services to fuel biomedical science breakthroughs and transform healthcare at Stanford Medicine
We're here when you need us —how you get help depends on your type of request and your preferences. You can contact us any way you'd like, but it's best to call for high priority or complex issues.
Submit a Help Ticket
School of Medicine
Stanford University faculty,staff, and students can make a request, report a problem, or view open tickets.
Stanford Health Care
Stanford Hospital employees can make a request, report a problem and view open tickets.
Service Desk
School of Medicine
(650) 725-8000
Monday – Friday
7:00 a.m. – 6:00 p.m
The Stanford Medicine Technology and Digital Solutions team was formed to provide the Stanford Medicine community with the most innovative technology services as efficiently as possible. Led by Michael Pfeffer, CIO and Michael Halaas, Chief Operating Officer and Associate Dean in the School of Medicine, the unified organization brings together the best of the School of Medicine and Stanford Health Care IT to enable new opportunities for groundbreaking work and compassionate care. Together, the Technology and Digital Solutions team will work to break down historic organizational barriers to enable even greater collaboration across Stanford Medicine hospital and clinics, and the entire University.
A Unified Stanford Medicine
There are no bounds to what we can achieve at Stanford Medicine when we come together as a unified team to advance clinical research and patient care.
Lloyd Minor
MD, Dean
Stanford University School of Medicine
We are bringing together our IT resources to form a unified, world-class team that supports each area of our tripartite mission: research, patient care, and education and training.
David Entwistle
Chief Executive Officer
Stanford Health Care
Improved IT support services with a single point of contact for IT support and more rapid client response times
Unified communication and collaboration services, broader analytics capabilities, and enterprise-wide platforms for web tools and services
Novel methods for more easily sharing research, clinical, and training data
New IT approaches to translating technology-based innovations from research into clinical practice
With our incredible talent in Technology and Digital Solutions, we're transforming the digital experience in patient care, research, and medical education for Stanford Medicine
Michael A. Pfeffer, MD, FACP
Chief Information Officer
Stanford Health Care and School of Medicine
Associate Dean
Clinical Professor of Medicine
Stanford University School of Medicine
Removing historic barriers to clinical, teaching, & research collaboration, the IT unification enables significant opportunities for our organizations & the patients we serve.
Michael Halaas
Chief Operating Officer
Associate Dean in the School of Medicine
Business & Clinical Applications
Gary Fritz
The Business & Clinical Applications team supports over 800 clinical, financial and revenue cycle applications for Stanford Health Care, Valley Care and University Healthcare Alliance. Services include portfolio management, new applications acquisition, implementations and routine maintenance for the enterprise. Key applications include: the Epic Electronic Health Record, Sectra Imaging system and Enterprise Resource Planning (ERP).
Business Operations
Michelle Fanner
The Business Operations team provides finance, operations, accounting, procurement and legal services to support Technology and Digital Solutions operations.
Information Security
Mike Mucha
The enterprise risk management program works to prevent and mitigate disruption of institutional strategies and operations due to dynamic global and sector threats. Services include risk assessments, technical controls, operations, monitoring, incident response and audit.
Project Management Office
Partnering with teams across the TDS organization, the Project Management Office (PMO) leads projects from intake through delivery. This group is also responsible for developing project management competency across the organization.
Enterprise Architecture
The Enterprise Architecture & Integration Team supports the uniform use and management of technical infrastructure for all entities in support of our organization's mission and goals.