The Business & Clinical Applications team supports 1200+ clinical, financial and revenue cycle applications for Stanford Health Care, Tri-Valley and Stanford Medicine Partners.

Services include portfolio management, new applications acquisition, implementations and routine maintenance for the enterprise.

Key applications include: the Epic Electronic Health Record, Sectra Imaging system and Enterprise Resource Planning (ERP).

 

The Enterprise Architecture, Integration and Data Science is a collection of the following capabilities

1. Enterprise Architecture: Technology governance, Risk and Compliance Assessments, Architecture Review Board(ARB), Standards, Policies, and IT principles management
2. Solution Architecture: Business requirement to technology translation, Solution option evaluation, Solution blueprints, ARB solution guidance
3. Integration: Integrations across 1500 applications, API Center for Enablement
4. Data Science Platform: Platform and Operations for Data Science at SHC

The Business Operations team provides finance, accounting, business operations, strategic organizational development, communications, procurement, and legal services to support Technology and Digital Solutions operations​.​

The Data Science team focuses on ensuring Stanford Health Care is a leader in responsible artificial intelligence — from development and implementation to maintenance and optimization. We support Stanford Health Care’s long-term vision to harness artificial intelligence to support and enhance every aspect of health care delivery, AI research and medical education. We partner closely across clinical specialties and operational areas to deploy algorithms leading to better outcomes. Our work is organized into four work-streams:

• Advancing thought leadership for Responsible AI in Healthcare: The efforts in this workstream study the interplay of a model's output with the capacity to take follow up actions (including the benefit and harms that may result from such actions) to estimate the achievable impact. This research underpins how we do the FURM assessments. Other efforts here develop ways to conduct holistic evaluations of language models for medical tasks, via MedHELM

• Assessments: We do two kinds of assessments. The first, called FURM stands for Fair, Useful, Reliable Model assessments, which articulate the potential value of using a classifier or predicter (i.e. a model) to drive a specific clinical or operational workflow. The assessment quantifies whether a specific AI-guided workflow is likely to be sustainable. The output of the assessment is a report summarizing the eligible patient population, the workflow driven by the model, the anticipated business case, and ethical considerations. The reports help ensure responsible use of AI at Stanford Healthcare. Our team also helps in conduing technical feasibility assesstments to answer whether a given problem is amenable to an AI based solution. 

• Building the platform and processes for an “AI ready” organization: In partnership with the Architecture and Integration team, we build and maintain a data science platform for TDS to develop, deploy, and monitor algorithms as well as GenAI solutions. We also design and support the use of the Responsible AI Life Cycle at Stanford Health Care, to oversee the incorporation of AI models in software applications supporting both clinical and operational work.

• Identifying and executing AI projects that support the operating plan: Based on focused explorations and needs finding, we identify and deploy three to five AI solutions per year that have high value for one or more pillars of Stanford Healthcare's annual operating plan.

The enterprise risk management program works to prevent and mitigate disruption of institutional strategies and operations due to dynamic global and sector threats.

Services include risk assessments, technical controls, operations, monitoring, incident response and audit.​​​

The Medical Informatics Team supports the integration of health technologies to promote the best clinical care and outcomes for our patients.

Medical Informatics Directors physicians work to optimize health information technology for clinicians and the patients they serve.

Informatics Education specialists drive organizational competency, efficiency, and effectiveness

Digital Health Care Integration experts prioritize and scale digital health innovations across the enterprise.

•       Assess needs in the clinical setting to identify areas of opportunity for enhancement and innovation to simplify the experience and optimize the work environment.

•       Understand and translate workflows into possibilities that improve outcomes and efficiencies.

•       De-risk technology solutions to ensure readiness and value in the clinical practice environment.

•       Operationalize and scale technology solutions to ensure the seamless integration into nursing practice to ensure effective use of technology and tools.

Partnering with teams across the TDS and Business, the Program Management Office (PMO) leads projects from intake through delivery.

Working in close collaboration with faculty, staff and students, the Research and Education teams work to create leading edge research and education solutions to advance innovation across the three missions of Stanford Medicine.

The Educational Technology team provides support for learning spaces, educators and students, as well as technology solutions to support educational operations for the School of Medicine.​

The Research Technology teams enable Stanford Medicine’s technology driven research. The teams work on projects spanning basic science to clinical research and provide solutions ranging from research workflow to data driven research.

Shared Services is comprised of five teams which support staff, faculty and patients across all our facilities.

1. Customer Experience and Support Services: Desktop Engineering, Field Service, Service Desk, Collaboration & Media Services, Communication Technology, Radio/ DAS, Telecom, Identity & Access Management, Incident Management, Change Management, IT Asset Management, Mobile Device Management, and Clinical Comms
2. Infrastructure: Operations and Engineering support for Network, Compute, Storage, Database, Virtualization, Cloud, Active Directory, Collaboration and Messaging, and Data Center Operations
3. Technical Services: Epic technical infrastructure & interoperability platform support
4. Bio-Medical Engineering: supports all patient and clinical care medical devices in inpatient and outpatient facilities
5. Facilities and Campus Transformation: represents IT in all construction and renovation projects across the organization

The Software Design & Development Team is responsible for the digital presence for Stanford Medicine, supporting the digital journey for our patients across the care continuum and digital launch point for employees and custom applications for creating operational efficiencies.   The group is responsible for custom software design and development for a wide set of internal and external facing applications.

Key applications and web properties include:

•       Stanfordhealthcare.org, med.Stanford.edu

•       Academic Applications and Services

•       MyHealth – Patient Portal

•       Telehealth Services

•       SHC Connect

Services include custom software design, development, devops and portfolio management.